Gaynors Goodies 14 Day Satisfaction Guarantee
Gaynors Goodies 14 Day Satisfaction Guarantee (Terms
And Conditions)
At Gaynors Goodies we are aware
of the fact that there is still a lot of uncertainty about
the whole 'on-line shopping' concept out there - and for good
reason! Many of you may have had bad on-line experiences in
the past, and are wary of getting burned again. We totally
understand this, and have therefore put together the following
guarantee, in the hope that we can convince you of our status
as serious on-line merchants - committed to providing our
customers with the products that they want, whilst maintaining
the highest levels of security and service.
If for any reason you are unhappy
with your purchase we will gladly exchange the item or or
give you a refund as long as the following conditions are
met.
1. The goods must be unused.
2. The goods must be in their original condition & packaging.
3. Goods that are not heat sealed in the box are non refundable
and non exchangeable.
4. Items supplied in sealed packaging that have been opened
are non refundable and non exchangeable.
5. The goods must be received back within 14 days from the
day you received your order.
6. Personal items such as items with a crotch area cannot be exchanged or refunded.
7. Videos and magazines are non refundable and non exchangeable.
If we suspect that the goods have been used or any of the
above conditions are not met then we reserve the right to
return the goods at your cost.
This does not affect your statutory rights.
Returning An Item
Please see our returns page here
for information on how to send something back to us.
All returns requests MUST be
notified to us in writing or by e-mail within 7 days of receiving
the item/s
We comply with the consumer
protection (Distance Selling) Regulations 2000.
Please do not hesitate to contact
us if you require any more information.
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